Data Protection & Privacy

Supar Baji Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data Supar Baji collects, why we collect it, how it is used, and what rights you have over your own information. We believe in being straightforward — no legal jargon, no hidden practices.

Last Updated: January 2025

Six Ways Supar Baji Protects Your Privacy

Before you read the full policy, here is a quick summary of the six core privacy commitments Supar Baji makes to every player on the platform.

256-Bit SSL Encryption

Every piece of data you send to Supar Baji — from your login credentials to your payment details — is protected by 256-bit SSL encryption in transit. Your information never travels unprotected.

No Data Selling — Ever

Supar Baji does not sell, rent, or trade your personal data to third-party marketers. Your information is used only to operate the platform and improve your experience — nothing else.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Supar Baji makes it straightforward to exercise these rights — just contact the support team.

Minimal Data Collection

Supar Baji only collects the data that is genuinely necessary to operate the platform, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Secure Data Storage

All player data stored by Supar Baji is held on secure servers with access controls, regular security audits, and strict internal data handling policies. Only authorised personnel can access player records.

Breach Notification

In the unlikely event of a data breach that affects your personal information, Supar Baji will notify affected players promptly and take immediate steps to contain and remediate the incident.

1 Introduction

Supar Baji ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses the platform at supar-baji.app. This Privacy Policy explains how we collect, use, store, and protect your personal data when you register, log in, deposit, play games, or interact with any part of the Supar Baji platform — including the website and the Supar Baji mobile app.

By creating an account on Supar Baji, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of your overall agreement with the platform.

If you have any questions about how Supar Baji handles your personal data, the support team is available 24/7 via live chat or at [email protected].

This Privacy Policy applies to all players regardless of how they access Supar Baji — via desktop browser, mobile browser, or the Supar Baji app. The same data protection standards apply across all access methods.

2 Data We Collect

Supar Baji collects only the personal data that is necessary to operate the platform, process transactions, verify identities, and comply with legal obligations. The categories of data we collect are set out in the table below.

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration, age verification, KYC compliance
Contact Data Email address, phone number Account communication, support, security alerts
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, performance optimisation
Usage Data Games played, bet amounts, session duration, login times Responsible gaming monitoring, platform improvement
Verification Data Copies of national ID, passport, selfie photos KYC identity verification before withdrawals

Supar Baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

3 How We Collect Your Data

Supar Baji collects your personal data through the following channels:

  • Direct registration: When you create an account on Supar Baji, you provide your name, email address, phone number, and date of birth directly.
  • Transactions: When you make a deposit or request a withdrawal, payment details and transaction records are collected automatically.
  • Identity verification: When you submit documents for KYC verification, those documents and the information they contain are collected and stored securely.
  • Platform usage: As you use the Supar Baji platform, technical and usage data is collected automatically — including your IP address, device information, and gameplay activity.
  • Cookies and tracking: Supar Baji uses cookies and similar technologies to collect data about how you interact with the platform. See Section 6 for full details.
  • Support interactions: When you contact the Supar Baji support team via live chat or email, the content of those communications is recorded for quality assurance and dispute resolution purposes.

4 How We Use Your Data

Supar Baji uses your personal data for the following purposes. We only process your data where we have a lawful basis to do so — either because it is necessary to fulfil our contract with you, because we have a legitimate interest, or because we are required to by law.

  • To create and manage your Supar Baji account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket in BDT.
  • To detect and prevent fraud, money laundering, and other illegal activity on the platform.
  • To monitor gameplay activity for responsible gaming purposes and apply any limits or restrictions you have requested.
  • To send you account-related communications — including security alerts, transaction confirmations, and support responses.
  • To send you promotional communications about Supar Baji offers and bonuses, where you have opted in to receive them. You can opt out at any time.
  • To improve the Supar Baji platform — including game performance, app stability, and user experience — based on aggregated usage data.
  • To comply with legal and regulatory obligations applicable to the platform.

Supar Baji will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.

5 Sharing Your Data

Supar Baji does not sell, rent, or trade your personal data to any third party for marketing purposes — full stop. Your data is shared only in the limited circumstances described below, and only with parties who are contractually required to handle it securely.

  • Payment processors: Your financial data is shared with bKash, Nagad, and Rocket solely to process your transactions. These providers operate under their own privacy policies and security standards.
  • Identity verification providers: When KYC verification is required, your identity documents may be processed by a third-party verification service operating under strict data protection agreements.
  • Fraud prevention services: Technical and usage data may be shared with fraud detection partners to protect the platform and all players from fraudulent activity.
  • Legal authorities: Supar Baji will disclose personal data to law enforcement or regulatory authorities where required to do so by law, court order, or to protect the rights and safety of the platform and its players.
  • Business transfers: In the event of a merger, acquisition, or sale of the platform, player data may be transferred to the new entity, subject to the same privacy protections described in this policy.

All third parties who receive your data from Supar Baji are required to maintain appropriate security measures and are prohibited from using your data for any purpose other than the one for which it was shared.

6 Cookies & Tracking Technologies

Supar Baji uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and understand how players use the site so we can keep improving it.

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain your session, enable core platform functions No — required for the platform to work
Analytics Cookies Understand how players navigate the platform, identify performance issues Yes — via cookie settings
Preference Cookies Remember your language, display settings, and other preferences Yes — via cookie settings
Security Cookies Detect and prevent fraudulent logins and suspicious activity No — required for account security

You can manage your cookie preferences through your browser settings at any time. Please note that disabling non-essential cookies will not affect your ability to use the core features of the Supar Baji platform.

7 Data Retention

Supar Baji retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The general retention periods we apply are as follows:

  • Account data is retained for the duration of your account and for a period of 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years from the date of the transaction.
  • Identity verification documents are retained for 5 years after account closure or the last transaction, whichever is later.
  • Support communications are retained for 2 years from the date of the interaction.
  • Technical and usage data collected via cookies is retained for up to 13 months.

When data is no longer required, Supar Baji deletes or anonymises it securely. If you request deletion of your account, we will action that request promptly, subject to any legal retention obligations that require us to keep certain records.

8 Security

Supar Baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data in transit is encrypted using 256-bit SSL/TLS encryption.
  • Stored data is encrypted at rest using industry-standard encryption protocols.
  • Access to player data is restricted to authorised Supar Baji personnel on a strict need-to-know basis.
  • All staff with access to personal data receive regular data protection training.
  • The platform undergoes regular security audits and penetration testing.
  • Two-factor authentication is available for all player accounts and is strongly recommended.

While Supar Baji takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role — keep your password strong, do not share it with anyone, and enable two-factor authentication in your account settings.

9 Your Privacy Rights

As a Supar Baji player, you have the following rights over your personal data. To exercise any of these rights, contact the support team via live chat or at [email protected]. We will respond to all valid requests within 30 days.

Right to Access

Request a copy of all personal data Supar Baji holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing of your data for direct marketing at any time.

10 Children's Privacy

Supar Baji is strictly an adult platform. The platform is not intended for, and does not knowingly collect personal data from, anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Supar Baji, please contact the support team immediately. Any account found to belong to a person under 18 will be closed and all associated data will be deleted.

Supar Baji uses age verification measures during registration and may request identity documents to confirm a player's age before allowing withdrawals or continued gameplay. These measures are in place to protect minors and to comply with responsible gaming obligations.

11 Changes to This Policy

Supar Baji may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, players will be notified via email or an in-platform notification. The updated policy will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Continued use of the Supar Baji platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Supar Baji handles your personal data, please get in touch. The support team is available 24 hours a day, 7 days a week.

  • Live Chat: Available directly from the Supar Baji platform — fastest response, typically under 2 minutes.
  • Email: [email protected]
  • FAQ: Visit the FAQ page for answers to common questions about accounts, payments, and data.

For data access or deletion requests, please use the email channel and include your registered account email address and a brief description of your request. We will acknowledge your request within 48 hours and complete it within 30 days.

Your Data Is Safe — Now Enjoy the Games

Supar Baji is built on trust. Your personal data is protected, your payments are secure, and your privacy is respected. Register today, deposit via bKash or Nagad in BDT, and explore 200+ games — from Aviator to live casino — on Bangladesh's most trusted gaming platform.